Creative and technically skilled Digital Developer with over 12 years’ experience designing, developing, and delivering engaging digital learning solutions across healthcare and corporate environments. Experienced in instructional design, LMS administration, blended learning delivery, stakeholder engagement, and project management.
Extensive knowledge of clinical and non-clinical workflows, with significant experience supporting Electronic Patient Record (EPR) systems including Oracle Cerner Millennium. PRINCE2 Practitioner certified, with a proven track record of delivering digital transformation projects and training initiatives within complex healthcare settings. Passionate about enhancing learner engagement through interactive, accessible, and user-centred learning experiences.
Integrates expertise in digital media production, web development, and emerging generative AI technologies to enhance learning design, interactivity, and content creation. Proven experience in developing multimedia-rich learning assets, interactive simulations, and web-based learning experiences that elevate engagement, accessibility, and overall learner experience across diverse audiences.
Digital Content Developer (Freelance)
2022 – present- Web Design & Development – Craft visually engaging, responsive websites that blend clean design with intuitive user experience, supported by SEO strategies that enhance visibility and strengthen organic reach across search platforms.
- Branding & Visual Identity – Develop distinctive brand identities through logos, banners, and promotional assets, shaping cohesive visual storytelling across digital and print media to elevate audience recognition and impact.
- Video Editing & Production – Bring ideas to life through dynamic video editing for YouTube and social platforms, combining pacing, motion graphics, transitions, and sound design to create compelling, audience-focused content.
- E-Learning Development – Design interactive learning experiences using Adobe Captivate and Articulate Storyline 360, alongside custom-coded solutions that push beyond traditional tools to deliver flexible and engaging digital education.
- Photo Editing & Retouching – Enhance and transform imagery with precision editing and retouching, tailoring each visual to client needs while ensuring professional, polished results ready for both digital and print use.
EPR e-Learning Developer – NHS (Contract)
2023 – 2024- Produced high-quality Oracle Cerner Millennium EPR e-learning and simulation modules using Storyline 360, translating complex clinical workflows into engaging, interactive digital learning experiences that supported large-scale EPR readiness and adoption across the organisation in areas including Anaesthesia, Theatres, and Bed Management services.
- Recognised as a trusted developer within the EPR programme, leading on learning content for highly specialised and operationally critical clinical workflows requiring detailed stakeholder collaboration and subject matter expertise.
- Worked closely with multidisciplinary clinical teams, Subject Matter Experts (SMEs), and operational leads to translate complex clinical processes into accessible, user-focused digital learning materials and blended training solutions.
- Designed interactive e-learning modules and simulations using Storyline 360, alongside workflow-based resources to support workforce readiness, safe system adoption, and operational continuity throughout digital transformation initiatives.
- Developed standardised branded e-learning templates to improve consistency, accessibility, quality assurance, and user experience across EPR training content and digital learning outputs.
- Conducted quality assurance reviews and LMS testing of e-learning packages to ensure full SCORM compliance, accurate learner tracking, cross-platform compatibility, and successful deployment within organisational learning management systems.
- Applied instructional design best practice and accessibility standards to create engaging, scalable, and clinically aligned learning solutions for both clinical and non-clinical staff.
- Collaborated across programme workstreams to ensure learning materials accurately reflected evolving clinical workflows, system updates, governance requirements, and operational priorities throughout the EPR implementation lifecycle.
EPR e-Learning Developer - NHS (Contract)
2020 – 2021- Produced high-quality Oracle Cerner Millennium EPR e-learning and simulation modules using Adobe Captivate, translating complex clinical workflows into engaging, interactive digital learning experiences that supported large-scale EPR readiness and adoption across the organisation.
- Designed and implemented a digital literacy survey to support EPR readiness and workforce digital capability initiatives, generating hundreds of staff responses that identified ICT skills gaps and informed the delivery of targeted digital literacy interventions and tailored staff support programmes across multidisciplinary teams.
- Developed on-demand video learning resources to support digital adoption and self-directed learning, including guidance for Office 365 applications and features such as Read Aloud, Voice Dictation, and Microsoft Teams functionality across desktop and mobile platforms.
- Created and standardised branded e-learning templates for the EPR programme, improving consistency, user experience, accessibility, and scalability of digital learning content across the organisation.
- Contributed to the development and implementation of the EPR Training Delivery Plan, supporting workforce readiness, blended learning approaches, and successful system adoption across clinical and non-clinical services.
- Facilitated large-scale engagement and training promotion sessions during EPR Future State Validation Week, presenting to lecture theatres with hundreds of staff, demonstrating blended learning approaches through interactive QR-code-based learning activities and digital engagement tools.
Learning & Development Specialist - NHS (Permanent)
2014 – 2020- Line managed Learning & Development Trainers, conducting regular 1:1s, appraisals, coaching, and performance management to support professional development and service delivery.
- Acted as Lead Trainer across multiple digital transformation and clinical systems projects, coordinating training delivery and supporting successful user adoption.
- Collaborated with Subject Matter Experts (SMEs) and multidisciplinary clinical teams to identify training needs, develop lesson plans, and design engaging blended learning solutions.
- Developed and promoted e-learning initiatives and project communication strategies to improve engagement, awareness, and training compliance across the organisation.
- Improved operational efficiency and reduced administrative delays by transforming traditional training processes into scalable digital learning solutions, including immersive Radiology VR training for clinicians and radiologists.
- Designed and developed interactive e-learning content using tools including Articulate Storyline 360, Adobe Captivate, and LMS platforms to support clinical systems training and onboarding.
- Supported business change initiatives through the creation of user-focused digital learning materials, quick reference guides, and workflow-based training resources.
- Delivered classroom, virtual, and one-to-one training sessions for both clinical and non-clinical staff across multidisciplinary healthcare settings.
- Contributed to continuous improvement initiatives by reviewing learner feedback, monitoring training effectiveness, and refining learning materials to improve user experience and knowledge retention.